Frequently Asked Questions

What is DreamTalk?
Where can I put a DreamTALK button?
What are the benefits of having a DreamTALK button?
How much does it cost to use the DreamTALK service?
How can DreamTALK protect me from button abusers?
Will I be notified if I miss a DreamTALK call?
Can I see how many visitors actually used the DreamTALK service?
What if I'm already speaking to another customer when a DreamTALK user calls me?
How long does it take from the time the "call me now" button is pressed to the time the call is connected?
What time of day is DreamTALK available to handle my call requests?
What happens when a dial-up user uses DreamTALK?

What is DreamTALK?

DreamTALK is a call to action button connecting a web visitor to your business instantly!

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Where can I put a DreamTALK button?

DreamTALK can be placed on websites, email promotions and email signatures. The way it works is simple; DreamTALK makes two calls on your behalf.

We simultaneously call the owner of the button and the website visitor.
Both phones ring and the visitor and business are instantly connected.

Besides instantly connecting a potential customer with your business you will also greatly reduce website abandonment. Your Visitor's experience with your business will be more meaningful and satisfying because of the DreamTALK benefit of instant gratification. Even if you are out of the office and unavailable to receive their call, we give you the ability to design your own away message. You can utilize your customized away message to notify visitors of an up coming conference call or of a voicemail number where they can retrieve the information they are looking for.

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How much does it cost to use the DreamTALK service?

A small monthly fee includes minutes in your package with the option of two affordable plans with beneficial features, depending on your needs. The cost varies from $5 to $20 a month. By using DreamTALK, there is no doubt your sales revenue will increase.

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How can DreamTALK protect me from button abusers?

DreamTALK offers a call screening and call acceptance option. You can list numbers you wish to block from further use of your call to action button.

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Will I be notified if I miss a DreamTALK call?

Yes. With our Professional Plan, both you and your visitors will receive an email notification of the missed call. You can also log into your back office to view any missed calls from visitors, showing the name, date & time of the visitor who called, as well as their email address and phone number.

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Can I see how many visitors actually used the DreamTALK service?

Yes. Your back office will show a continuous report of the visitors whom use your DreamTALK button, including all of their contact information so you can follow up if needed.

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What if I'm already speaking to another customer when a DreamTALK user calls me?

DreamTALK requires you to accept the incoming call. If you are unavailable the call will go to your voicemail. The call will be treated as a missed call and will show up in your missed call log. The missed call log supplies you with the visitor's email address and phone number. With our enhanced plan you and your visitor will also receive emails notifying them of the missed call and that you will return their call shortly.

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How long does it take from the time the "call me now" button is pressed to the time the call is connected?

You and your visitor are connected within 10 seconds of them clicking the DreamTALK button.

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What time of day is DreamTALK available to handle my call requests?

DreamTALK is available for use 24/7. With tunable parameters available through your back office, you let DreamTALK know what day and time you are taking calls.

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What happens when a dial-up user uses DreamTALK?

If the visitor's dial up is attached to the same number where they wish DreamTALK to call them, they must log off the Internet to receive the call once they've clicked on the "call me now" button.